Frequently Asked Questions

How do I wash and care for my Jambys?

Care instructions: cold wash, dry on low heat. For bonus points, make sure the Jambys aren't inside out before placing in the laundry to avoid other garments catching on the French Terry loops inside.

Where are Jambys made?

Jambys are made in China and designed in Brooklyn.

Can I return my Jambys?

Your first of any product (Jambys, JamTee, Long Jambys, and masks) has a 77 day, no-questions-asked guarantee. It’s hard to convey just how soft and comfortable Jambys stuff is just by looking at them, and shopping online makes it hard to get the perfect size sometimes.

We wanted you to be able to try them risk-free. So go ahead. Spend 11 Sundays hanging out all day in ‘em. Spend 11 Mondays throwing them on after work. Spend 11 Tuesdays....you get the idea. If at any point you find your Jambys aren't for you, just use our returns portal (link here) and we'll get that sorted out for you right away.

Can I exchange my Jambys?

Yes! Your first of any new Jambys item (Jambys, JamTee, Long Jambys, House Hoodie) has a 77-day guarantee. If you need a different size or return, just check out our returns portal at this link here and we'll help you get 'em swapped out.

After your first of any item, we can only accept returns or exchanges for items that are unworn and still in original packaging. However, if you run into a problem, just shoot us an email at hello@jambys.com and we'll do our best to help you out.

Who started Jambys?

We’re two friends who asked: what if we made something that was built only for wearing at home? Then we asked all of our friends what they wore at home and to sleep. We heard some crazy answers that haunt us to this day. But in the process, we realized that most of the stuff worn was also meant to be worn somewhere else — athleisure or sweatpants or underwear that wasn’t really built to be worn on its own. What if we made a unisex short built just for the home?

Where do you ship to?

We currently ship to all 50 states, and our goal is to sell Jambys all over the world. If you're not in the states, email us (hello@jambys.com) so we know where to go next. And you'll be like, the first person in that country with Jambys.

Will they come in more colors?

Absolutely. We’re gonna make so many colors, you'll come back to us asking if we can make less colors. Do you have an idea for a color or pattern? Let us know. If we make it, maybe you'll get a sweet discount.